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Advice Volunteer (migrants and refugees)

  • London

Praxis works with migrants and refugees from across London. We are based in Bethnal Green. Help our team provide crucial advice on immigration matters, housing and homelessness, and benefits. You will assess clients at our busy drop-in sessions to establish their support needs, help clients fill in forms, and advocate on behalf of clients by phone, in writing, or in person. We also need volunteers to provide dedicated casework support to our staff advisors (qualified to OISC level 2).

All advice work is carried out under the supervision of experienced staff advisors and volunteers will be provided with training in all advice areas and in key issues such as client confidentiality, professional conduct and case management before working directly with clients.

We’re looking for quick learners with a basic understanding of the UK benefits, housing, and immigration systems, the ability to speak and write effectively in English, and good IT skills. An ability to speak a community language is an advantage, but not essential. An interest in migrant issues and a commitment to basic human rights for all is essential. You will need to commit one or two days a week (weekdays during office hours) for a minimum of six months.

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